Effective Date: 22 October 2024

At Elephant Eco Trails, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.elephantecotrails.com), or engage with our services.

1. Information We Collect
We collect personal information that you voluntarily provide when booking a tour, subscribing to our newsletter, or contacting us. This may include your name, email address, phone number, and payment information. For overnight guests, we also collect passport information for compliance with Thai immigration laws.

2. How We Use Your Information
We use the information you provide to:
* Process and confirm your bookings.
* Register passports with Thai immigration authorities (TM30) for overnight stays.
* Share basic information with our insurance provider to ensure coverage.
* Communicate with you about your tour and updates.
* Improve our services and website.
* Send marketing and promotional materials (you can opt-out anytime).

3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Third-Party Sharing
We do not sell or share your personal information with third parties, except when:
* Required by law (e.g., for TM30 registration with immigration authorities).
* Necessary to complete your booking, such as sharing basic information with our insurance provider.
* As required for payment processing.

5. Your Rights
You have the right to:
* Opt-out of receiving marketing communications from Elephant Eco Trails.
* Contact us with questions or concerns about our data practices.
For any questions about this Privacy Policy or to exercise your rights, please contact us at:Email: info@elephantecotrails.com