TERMS OF SERVICE

Effective Date: 22 October 2024

Welcome to Elephant Eco Trails! By using our website (www.elephantecotrails.com) and booking our tours, you agree to the following terms and conditions. Please read them carefully before engaging with our services.

1. Acceptance of Terms
By accessing or using our website, booking tours, or engaging with our services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services
Elephant Eco Trails offers eco-friendly, hands-off, ethical elephant tours in Northern Thailand. All services, including tour bookings, are subject to availability and confirmation.

3. Booking & Payment
* Booking: All bookings are made via our website or by contacting us directly. * Payment: Full payment is required at the time of booking to confirm your reservation. Payment methods will be displayed during the booking process. * Cancellations & Refunds: No refunds of deposits will be given for cancellations. Rescheduling may be allowed depending on availability.

4. Tour Guidelines
* Safety: For your safety and the well-being of the elephants, all participants must follow the instructions of our guides at all times. * Hands-Off Policy: Our tours are strictly hands-off. Guests are not allowed to touch or ride the elephants to ensure their well-being. * Health & Fitness: Our tours involve trekking through jungle terrain. Guests should be in moderate physical health and wear appropriate clothing and footwear. It is your responsibility to disclose any medical conditions that may affect your participation.

5. Weather & Schedule Changes
Tours may be affected by weather, road conditions, or other unforeseen circumstances. In such cases, Elephant Eco Trails reserves the right to adjust the tour schedule or itinerary. We will notify you of any significant changes as soon as possible.

6. Liability
While we strive to ensure your safety and enjoyment, Elephant Eco Trails cannot be held liable for any injuries, losses, or damages sustained during the tour unless caused by our negligence. By participating in our tours, you assume all risks associated with outdoor activities and wildlife encounters.

7. Respect for Nature & Culture
We are committed to responsible and ethical tourism. Guests are expected to respect the local environment, wildlife, and communities. Littering, disruptive behavior, or any actions harmful to the elephants or the environment are strictly prohibited.

8. Intellectual Property
All content on our website, including text, images, and branding, is the property of Elephant Eco Trails and may not be used without our explicit permission.

9. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal information.

10. Amendments to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and by continuing to use our services, you agree to the updated terms.

11. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at: Email: info@elephantecotrails.com

CONTACT US

Phone: +66 62 201-2355

Email: info@elephantecotrails.com


CONNECT WITH US